Archives for 11 Nov,2020

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Space Marshals 3 – Status Update

(updated) Space Marshals 3 – 1.2.0 update is now out on iOS.

I wanted to start by saying thank you for all the awesome feedback! Both good and critical. We’re hard at work trying to remedy the newly discovered issues and get the game up and running smoothly for everyone.

There is a new game update out on Android fixing some of the issues and we are submitting the iOS update today hoping to get it out very soon. See below for more details.

Here’s the status update of some of the most common issues:

ISSUE #1: The graphics don’t look crisp on older devices
There is a new “low graphics detail” coming very soon out now on iOS and Android. Let’s call it a “retro mode”. It uses some rendering techniques similar to Space Marshals 2 and will be able to run at a higher resolution on older devices.

ISSUE #2: (iOS) Poor performance on iPhone 12
Unfortunately this seems to be a tricky one and is not only affecting Space Marshals 3. We are investigating what we can do. Reportedly the latest iOS update improves the performance slightly. Also, enablabling screen recording in the OS seems to let the game run smoothly.

ISSUE #3: (iOS) Crash on the takedown of Gavin in the tutorial.
There are two different crashes here, both are related to Game Center and are very rare.

The first only occurs on iOS 13 and happens when the OS displays the achievement notification banner. The next update will disable achievement notifications on iOS 13 to avoid this. In the meantime it may help to sign out of Game Center.

The second crash only occurs on iOS 14. We have reports that signing out and then signing in again on Game Center will resolve the issue. There is a potential fix incoming in the next game update.

ISSUE #4: (Android) Graphics are mostly black.
There is an issue on devices with Snapdragon 845 specifically. (835 and 855 not affected)

Switching to low detail graphics in the latest game update fixes the issue. We are investigating for a fix to allow higher detail settings to work properly.

ISSUE #5: (Android) Crash during load on some devices
We have optimized the memory usage in the latest game update which should allow the game to run on devices with lower available memory.

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